Shipping policy

Southern Brew Shipping Policy
Thank you for shopping at Southern Brew! We are proud to ship our premium coffee, shirts, notebooks, and candles directly to your door. Below are the terms and conditions that constitute our Shipping Policy.
📦 Order Processing & Handling
  • Processing time: All orders are processed and packed within 1–3 business days of order confirmation.
  • Coffee freshness: To ensure maximum freshness, coffee orders are packed quickly following our roasting schedule.
  • Schedule: We process and ship orders Monday through Friday. We do not ship on weekends or public holidays.
  • Delays: If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if a significant delay occurs.
    🚚 Shipping Rates & Delivery Estimates
    Shipping charges for your order are calculated based on package weight and destination, which will be clearly displayed at checkout.
    • Standard Shipping: Delivered within 3–7 business days via reliable domestic carriers.
      • Expedited Shipping: Delivered within 2–3 business days.
      • Free Shipping: We offer free standard shipping on all domestic orders of $50.00 or more.
      📍 Shipping Destinations & Restrictions
      • US shipping only: We ship strictly to addresses within the United States, including U.S. Territories and APO/FPO/DPO addresses.

          We do not offer international shipping at this time.

        • No local pickup: Southern Brew operates as an online storefront only. We do not offer local pickup or local delivery services at this time. All orders must be shipped via our designated carriers.
        📧 Order Tracking & Confirmations
        • Tracking status: You will receive a Shipping Confirmation email with your tracking number(s) as soon as your label is printed.
        • Updates: Please allow up to 24 hours for the carrier to update your tracking status online.
          ⚠️ Damages & Missing Packages
          • Damaged goods: Southern Brew is not liable for products damaged or lost during transit. If your coffee or merchandise arrives damaged, please contact the carrier directly to file a claim.
          • Packaging: Please save all packaging materials and damaged goods before filing your claim.
          • Support: For any questions regarding your shipment, reach out to us at Neeshasoutherbrew@gmail.com


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